Well we released some great news this week about a new service offering called TALX Reemployment Services. I have to say that this has been a passion for us for the last, well year really. It was about a year ago when we sat down to think about what direction we wanted to take for the product line and asked ourselves whether there was a bigger picture that Unemployment Outsourcers were missing.
For many years now unemployment cost control efforts have been focused on protestable claims, benefit charge auditing, verifying tax rates and looking for other tax reduction opportunities. All important in controlling unemployment costs, but we all (employers and service providers alike) have been missing the boat.
When you take a step back and think about what impacts the cost of unemployment the most, the answer is pretty simple isn't it? It's the fact that people are unemployed. So yes, making sure that employers are only charged for benefits that are their responsibility is important, but is it the most important thing?
The longer a person remains on unemployment, the higher the cost to the employer. Since the majority of people filing a claim for unemployment are eligible to collect that would mean focusing on helping to control the duration of a unemployment claim is as important if not more important than the traditional unemployment cost control model with the main focus being on protestable claims.
So we spent some time thinking about all of this and asked ourselves what we could do to help control the duration of an unemployment claim and help employers do what they want to do which is take care of their displaced workers. Our solution is a service that let's employers do the right thing and pays for itself in unemployment cost savings.
I can't tell you how thrilled we are to be working with the team at NextJob to deliver a service that could have a tremendous impact in the lives of displaced workers.
More to come on actual product features, but for now I have to say that it feels great to be in the business of getting people back to work more quickly.
Tammy Mullin